EOB/EOR Processing

Accelerated DSO. Faster secondary billing. Lower operational costs.

Data Dimensions relieves you of the burden of data entry and manual operations of EOB processing. Utilizing state-of-the-art equipment and software, we have optimized the process to provide extremely high-quality EOB images with indexes in standard 835 format, using your business rules.

Our service combines advanced technology, highly trained operators, state-of-the-art HIPAA-compliant processing facilities, and the industry’s highest image quality to automate the processing of EOBs in any format, from any insurer, regardless of the length. Data Dimensions converts EOBs to digital images, indexes the images in industry standard EDI 835 format, and uses a provider’s unique business rules for handling EOBs. Data Dimensions complements its EOB processing services with Project Management Institute® (PMI) methodologies to customize a solution to meet your specific challenges and unique needs.

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  • Hard copy documents received via fax, mail and/or carrier
  • Prioritize processing according to total dollar amount prioritization
  • Exception procedures, such as flagging and routing options for manual review of certain EOBs
  • Extracted data automatically validated at any level you choose, including service lines, patients, account numbers, etc.
  • Check 21 processing of checks received for auto-deposit to your financial institution
  • Reconciliation to amount by batch or check
  • Export data to any other applications and/or formats for back-end processing, such as SAP and ERP
  • Electronic EOBs delivered through our web-based, cloud system, Dimensions360, which offers 24/7 availability

Improvements to payment and expense reimbursement processes

Increased productivity and quicker reimbursements

Expedited processing, allowing for greater profitability

The ability to route EOBs electronically based on business rules to minimize exceptions and promote efficiencies

Acknowledgements and reconciliation of payment remittance files