Support

Welcome to Data Dimensions Support Desk

To speak to a live agent, call (608) 373-6255 or 1 (888) 996-9903

Support Desk Hours (CT):

Monday – Friday:	6:00am – 6:00pm
Saturday:	Closed*
Sunday:	Closed*

* Answering service available outside of business hours.

New Ticket Request

First Name

Last Name

Phone

Subject

Web Forms (only if applicable)

Description of Request/Issue

I have an attachment related to this ticket (screenshot, file, etc.).

Additional Attachment (screenshot, file, etc.).

Additional CC

New Change Request

Is this an ECAB?

YesNo

Title of Change

Change Details

Change Date

Change Time

Status of Change

RequestedApprovedPostponed

Impacted App/Service

Contact Name

Impacted Customer

***STOP! Does this change potentially affect HIG/Cognizant? If yes, you must get approval from HIG RRB before submitting a change request.***

Risk Score (See Risk Impact Analysis table or RFC)

New Marketing Request

Department

Project Type

Other Project Type

Project Description

Project Goals & Objectives

Resources

Project Budget

Target Completion Date

Support

New Ticket Request

New Change Request

New Marketing Request

Services

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