Our SaaS-based Document Management platform, Dimensions360, provides exception processing through one of its many modules specifically designed to identify, route and resolve document exceptions which enhances our clearinghouse and digital document management solutions.
The Dimensions360 Exception Module is highly robust and easily configurable, allowing for in-line identification of document exceptions, routing, and resolution in real-time. As exceptions are resolved, documents are inserted back into the digital workflow process or can be off-ramped through our Return-to-Submitter print and mail process.
Flexible UI for review and correction. Users log into the system via web-based connection to perform resolution processes.
Identify documents with data issues and route for review and resolution.
Configurable for workflow and processing optimization.
Seamless source presentment configurable to workflow rules and requirements.
Dimensions360 provides comprehensive digital tracking for all actions taken on a document for reporting, audit trail, and archive purposes.
Exception queues can be created at the individual user level, project level, client level or a single queue.
Exception management of critical metadata ensures timely resolution to essential business processes at the earliest stages of workflow eliminating re-processing and workflow disruption.
Contact Data Dimensions to learn how we can develop a solution to meet your needs.