In an article in Newsday, Janine Logan, a representative for New York’s Nassau-Suffolk Hospital Council, said treating COVID is a complicated process, which makes the billing equally complicated.

Because of the complexity of each COVID-related case, there’s no “typical” medical bill, Logan explained, adding, “For those on ventilators and/or on dialysis for a protracted length of time, the costs can run into the hundreds of thousands.”

Medical billing is already difficult in 2020, with many employees working remotely and day-to-day operations subject to sudden changes. With the added issues brought on by COVID-related treatment, automating the billing function is the ideal solution for many companies. But rather than invest in expensive equipment or employee training, such automation is best handled by a reliable, experienced provider with a dedication to evolving technology. Here are some of the expectations that organizations looking to automate their billing should have:

  • An end-to-end solution that supports bill processing, payment/remit data formats and administrative functions
  • Reduced administrative costs throughout the billing process, from submission to payment
  • Seamless connection (from day one) with providers who have daily experience in submitting and/or receiving payments electronically
  • Enhanced bill-processing auditability and reporting by both the carrier and the provider throughout the submission/payment continuum

By having an experienced provider automate their billing, organizations can do more than endure the current difficulties brought on by the COVID pandemic. They can also position themselves to grow and thrive in the “next normal,” with the result being a consistent and multi-functional experience for both providers and carriers.